Account Deletion

Last updated: September 17, 2025

1. Introduction

Sultan Gaming (“we”, “our”, “service”) respects your privacy and is committed to protecting your personal data.

This page explains both our Privacy Policy and the Account Deletion process, so users know what data we collect, how it is used, and how they can request deletion of their account and data.

2. Information We Collect

Depending on your use of the app, we may collect the following information:

- Name, email address, phone number (if provided).

- Device information (OS version, crash logs, technical data).

- General usage information (features used, navigation patterns).

3. How We Use Information

The information we collect may be used for:

- Providing and improving our services.

- Offering customer support.

- Ensuring security and preventing fraud.

- Meeting legal obligations, where required.

4. Data Sharing

We do not sell your personal data to third parties.

We may share data only with trusted service providers (e.g., hosting, analytics) or when legally required.

5. Cookies & Third-Party Services

Our app does not directly use cookies. However, third-party SDKs or services integrated into the app may use cookies or identifiers, which are governed by their own privacy policies.

6. Account Deletion / Data Removal

If you would like to delete your account and associated personal data, please follow these steps:

How to Request Deletion (via WhatsApp)

1. Send us a WhatsApp message at: +91 9175934604

2. Include the following details in your message:

- Full name

- Registered phone number / email address

- App username (if applicable)

- (Optional) Reason for deletion and any supporting proof (such as a screenshot)

Identity Verification

For your security, our support team may ask you to complete a small verification step (for example, confirming a code sent to your registered phone/email) to ensure no one else requests deletion of your data.

Processing Time

- Once verified, we will begin the process of deleting your account and data.

- Normally, this will be completed within 7–30 calendar days.

- In some cases, backup systems may require additional time to fully erase data.

Confirmation

After your account is deleted, we will send you a confirmation via WhatsApp or email.

Notes

- If your account is linked to a third-party provider (e.g., Google Sign-In), some authentication data may remain under their control, and you may need to contact them separately.

- We may retain anonymized, non-identifiable aggregated analytics data to help improve our services.

7. Security

We use industry-standard methods to protect your data, but no system can guarantee 100% security.

8. Changes to This Policy

We may update this Privacy Policy and Account Deletion process from time to time. Any changes will be posted on this page, along with the updated “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or the Account Deletion process, please contact us:

- WhatsApp Support: +91 9175934604

- Email: sultangamingconsole7@gmail.com

Thank you,

Sultan Gaming Team